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Refund & Shipping Policy


Exchanges

All items can be exchanged within 5 business days from the day you received your order.

All merchandise must be received back in its original form with tags attached. It must not be worn, altered, or damaged. Please return in original packaging & mark on box return to sender. No returns on any Custom orders. Please note on your return receipt your exchange request. Buyer is responsible for return shipping.

We will replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@vjdesarden.com and send your item to:

PO BOX 470763 LOS ANGELES CA 90047

To complete your exchange, we require a receipt or proof of purchase. 

Sale items

All sale items are final sale.

Shipping

Please allow 2 business days for order processing.

All items are shipped via USPS. Shipping takes between 3-5 business days anywhere in the US.

To exchange your product, you should mail your product to: PO BOX 470763 LOS ANGELES CA 90047

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.